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Home » Learning Programme Directory » Management Development Programmes » General Management and Management Skills

Leadership and Management Skills

Who should attend: 
Managers and New Managers recently promoted into management position
10 days
Course aims: 
This course is designed to equip participants with the knowledge and skills to be effective, efficient and respected leaders
Course benefits: 
  • Master the secrets of effective management and leadership
  • Overcome barriers to leadership problems and difficulties
  • Increase understanding of organisational dynamics and the importance of effective leadership to organisational success
  • Learn how to manage yourself better to achieve your, team, department and organisation goals
  • Increase your capacity to influence others
  • Acquire the hands-on skills required to build high performance team
  • Develop an action plan and get the opportunity to review and refine what you subsequently do back in the workplace in a post programme follow-up
Course outline: 
  • Analysis of different learning styles; the importance of a manager’s awareness of these
  • Examination of different leadership styles and behaviours and how these impact on the team
  • Skills and processes needed for effective communication with team members, senior managers, customers and suppliers
  • Effective meetings: chairing and participating to achieve results
  • Assertiveness - dealing positively with difficult people and situations; how to handle ‘macho cultures’
  • Managing people - practical solutions for effective performance management; how to get the most from a team
  • Time management - managing workloads, balancing home and work
  • Effective delegation - using delegation to develop and motivate people; avoiding ‘dumping’ unpleasant tasks and causing resentment
  • Motivating for performance; the difference between motivating and manipulating; recognising achievement and building on success